30 Jun 2023
Words
Josh Mangleson Informer 107
Introducing ResortBrokers’ Internship Program
While studying my Bachelor of Property Economics at Queensland University of Technology (QUT), I was required to undertake an internship as part of my studies. My time spent as an intern acted as a springboard to my first property career opportunities and was vital in shaping my early professional experience.
There is nothing more valuable to a student than hands-on experience, particularly in the property industry. While theoretical knowledge is vital, learning how to apply it in a real-world context is indispensable.
On-the-job training is something we are now excited to offer today’s students through ResortBrokers’ internship program. The students of today are the valuers, brokers, developers and analysts of tomorrow. Their learning is vital to the ongoing success of the property industry today and into the future.
For Semester 1 2023, we’ve selected three promising students from a competitive group of QUT Property Economics candidates to participate in the internship program. ResortBrokers’ interns work for our research arm and/or our new buyer enquiry follow-up system called ResortBrokers Concierge.
Our first intake of interns, Hesmatt Amini, Grace Taplin and Jet Lim explain more in our Q&A.
What have you enjoyed about the experience so far?
Hesmatt: The opportunity to be able to interact with real buyers and build my communication skills while learning from the experienced individuals working here at ResortBrokers.
Grace: I’ve enjoyed building my confidence over the phone. Gaining real world experience chatting with buyers has developed my understanding of the accommodation property sales industry.
Jet:Everyone is friendly and really experienced in what they’re doing. It’s nice to hear about their experience and ask them questions with the idea of applying what I learn in the future.
What made you want to join ResortBrokers’ internship program?
Hesmatt: My long-term career aspiration is to become a successful real estate broker upon graduation. I thought there’s no better way to do this than by completing my internship at Australia’s longest established and most experienced specialist agency in the accommodation property sector.
Grace: I was really intrigued about the accommodation industry. It was something I knew nearly nothing about, so I was keen to learn more. I think specialised knowledge is really valuable and is definitely something that can set you apart from the crowd. ResortBrokers specialises in the sale of accommodation assets, produces in-house reports and has brokers all around Australia, so it ticked all the boxes for me.
Jet: I’ve always been a fan of Selling Sunset (a Netflix reality TV series) and researching. Upon learning ResortBrokers deal with some exquisite properties I knew it was the right fit for me.
What are some tasks you are involved with day-to-day?
Hesmatt: My main task involves acting as the concierge servicing new listing enquiries by initiating first contact with clients and potential buyers. After collecting and logging the necessary information into the system I then liaise with our brokers by appropriately allocating those enquiries.
Grace: I spend most of my day on the phone following up recent listing enquiries. I really enjoy chatting with potential buyers and learning a bit more about what they’re looking for. This helps us ensure buyers are alerted when a suitable listing comes to market and helps our brokers know who to contact.
Jet: Preparing data for Information Memorandums for regions/LGAs and data clean-up and improvements to property records.
What’s something you’ve learned about the accommodation industry?
Hesmatt: Before working with ResortBrokers I never gave much thought about the different sale types in the accommodation property sector such as freehold going concerns, passive investments, leaseholds and management rights. I learnt the particulars in the different sale types and how they work, but I was also surprised to learn how some businesses are priced differently using a multiplier rather than a yield.
Grace: I’ve learnt so much in my short time at ResortBrokers. My key takeaway so far is learning how a multiplier is achieved to value management rights.
Jet:I’ve learned more about management rights and that there are different sale types in the accommodation sector that cater to the needs of different investors that want a piece of the accommodation property market.
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