31 May 2023
Words
John Miller Informer 106
New Kid On The Block
At 27 years old, Joshua Roberts joins ResortBrokers with a decade of sales experience under his belt. Meet our bright new broker for the Mid North Coast of New South Wales whose patch covers Woolgoolga, Coffs Harbour, Port Macquarie, Taree, Forster, Tamworth, Armidale and Kempsey … and everywhere in between.
Born and raised in Sydney’s western suburbs, Joshua Roberts realised he thrived in sales and customer service from an early age. After joining the team at Wilkinson’s Real Estate at 15 he went on to earn his real estate certificate from REINSW and became a part-time sales assistant with Wilkinsons in Riverstone. While still at school, he was holding open homes and showing properties in the afternoons and on weekends.
“I always knew I was going to be in sales because I care a lot about people, and I care about achieving the best results for the people around me,” says Joshua. “I like to work hard. I like to make sure I’m exceeding expectations. I like to get the best for my clients and customers. These things are always front of mind for me. Plus, I’ve always had a passion for property. I probably spend two hours a day online just looking at properties for sale. And now it will be commercial properties.”
Joshua cut his teeth working for Wilkinsons where he stayed for six years from 2010 to 2016. He simultaneously held down a job as a bank clerk with NAB looking after retail clients. A year as a sale rep for Menora Foods, the specialty food wholesaler, further honed his customer service skills.
“I genuinely get invested in all of my interactions and taking the time to hear what a client needs is the difference. Striving for the very best outcome means looking after every client individually. I have found that generally If you look after someone, they will look after you.”
In 2017, he made a foray into car sales and thrived at it. He started as a Mitsubishi salesperson trainee for Nepean Motor Group, a well-known Penrith dealership, and soon graduated to assistant manager. At 22, he was entrusted to sell a car brand that was completely new to him when he waspromoted to the position of Volkswagen commercial manager, managing a team of seven salespeople. His success in the position was rewarded when, out of a staff of 150, he was made Employee of the Year in 2019.
He says recognition came his way just by trying his best. “Every time I turned up to work, I tried to do better than what I was doing the week before,” he says.”
He spent three years with Nepean before landing a position as a new car sales consultant with John Oxley Motors in Port Macquarie where he has been based since.
His wife is from Port Macquarie which prompted their move there in late 2020. Joshua says he was attracted to ResortBrokers because of its peerless reputation as an accommodation property specialist.
“I’m really looking forward to getting to know operators on the Mid North Coast and surrounds,” he says. “I genuinely get invested in all my interactions and taking the time to hear what a client needs is the difference. Striving for the very best outcome means looking after every client individually. I have found that generally if you look after someone, they will look after you.” END
Joshua Roberts - Broker, Mid North Coast NSW
0439 654 464
joshua@resortbrokers.com.au
